INVESTIGATIONS

Challenges of Digital Policing
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Information Silos: Unintended Consequence of Digital Policing Initiatives

Police departments have been investing in digital policing initiatives to solve specific public safety issues. Each initiative typically involves a new system in which to process and store the information. While these systems have undoubtedly helped improve public safety and police operations, they’ve also had the unintended consequence of creating digital silos – standalone systems – that make it more challenging than ever for investigators to collect, analyze and share evidence.

“When we moved from paper to digital to get a better handle on our data, we were surprised to find that we ended up with even more information silos.”

Charles Ramsey, Commissioner, Philadelphia Police Department

Investigators today spend too much time identifying, collecting and copying digital evidence from siloed sources including the many different databases, video from citizens, private and public CCTV video, audio recordings, photos and more.

Once everything is collected, they lack the tools to organize and make sense of all the different pieces – to put together the who, what, where, when and why of their cases. They worry that they’re missing some critical evidence or insight that could break the case ...or that by the time they get what they requested, it’ll be less relevant.

When they share cases with other investigators, agencies and prosecutors, it’s typically a box of DVDs, thumb drives and paper files. In today’s environment of increased accountability and transparency, flat budgets and heavy workloads, these inefficiencies need to be addressed.

Challenges of Digital Evidence

Watch Charles, H. Ramsey, former Philadelphia police commissioner talk about the challenges investigators face while collecting, analyzing and sharing evidence.

NICE Investigate helps increase case closure rates


NICE Investigate is the first digital policing solution to automate and expedite the entire digital investigation process, helping close more cases faster and leading to more successful prosecutions.

It takes on some of key challenges facing investigation departments today: collecting, analyzing and sharing evidence. NICE Investigate replaces time-consuming, manual processes and enables investigators to analyze the who, what, where, when and why of their cases.

COLLECT

Automates content gathering from most existing applications and sources

ANALYZE

Makes important patterns and relationships more visible and easier to understand

SHARE

Makes it easy to electronically and securely share evidence

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NICE Investigate Solution Overview

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NICE Investigate Prosecutor Portal fact sheet

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